Privacy policy.

Mill-Spec, LLC

Effective Date: August 1, 2025

Mill-Spec, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including information shared via SMS text messaging.

1. Information We Collect

We may collect the following information when you interact with us:

  • Name, phone number, email address, and home address

  • Project-related details you provide to us

  • Communication history via calls, SMS, and emails

2. How We Use Your Information

We use your information solely for business purposes, including:

  • Scheduling and confirming appointments

  • Sending project updates, reminders, and important notifications

  • Responding to customer inquiries and providing support

  • Sending invoices or payment confirmations (when applicable)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Text Messaging

By providing your mobile phone number, you agree to receive service-related text messages from Mill-Spec.

  • Purpose: Appointment reminders, scheduling updates, project notifications, and customer support.

  • Opt-Out: You may reply STOP at any time to unsubscribe from SMS communications.

  • Message Frequency: Varies based on your active projects and communication needs.

  • Message/Data Rates: Standard carrier rates may apply.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access or misuse.

5. Data Retention

We retain your personal information only as long as necessary to provide services and meet legal obligations.

6. Your Rights

You may request to:

  • Access or update your information

  • Request deletion of your information (unless legally required to retain it)

  • Stop receiving SMS messages at any time

Contact us at service@millspechome.com to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
Mill-Spec Home Improvement
Website: https://millspechome.com
Email: service@millspechome.com